Privacy Policy

Last updated: January 15, 2026

This Privacy Policy explains how Mega Royal Garage Door Supply ("we", "us", "our") collects, uses, shares, and protects personal information when you visit or make a purchase from our website, including any pages and features powered by third-party services (the "Site").

By using the Site, you agree to the collection and use of information in accordance with this Policy.

1. Information we collect
We may collect the following types of information when you use the Site:
•	Contact details: Name, billing and shipping address, email address, phone number.
•	Account information: Username, password, and other registration information.
•	Order details: Products purchased, order value, payment method (masked data from payment gateway), transaction dates.
•	Technical data: IP address, browser type, device identifiers, operating system, referral URLs, and pages viewed.
•	Usage data: Time spent on pages, links clicked, and interactions with features.
•	Communication data: Messages sent via contact forms, support requests, reviews, and other communications.
2. How we collect information
Information is collected in several ways:
•	Directly from you when you:
•	Create an account or place an order.
•	Fill out forms, request support, or subscribe to newsletters.
•	Leave comments or product reviews.
•	Automatically through cookies and similar technologies when you browse the Site.
•	From third-party service providers (for example, payment processors, analytics tools, shipping providers).
3. How we use your information
We use personal information for the following purposes:
•	To process and fulfill orders, including payment, shipping, and customer service.
•	To create and manage your user account and provide access to restricted areas.
•	To operate, maintain, and improve the Site, including third-party services and tools.
•	To communicate with you about your account, orders, updates, and promotional offers.
•	To personalize your experience, such as showing relevant products or content.
•	To detect, prevent, and address technical issues, fraud, or security incidents.
•	To comply with legal obligations, tax and accounting requirements, and enforcement of our terms.
4. How we share information
We may share your information with:
•	Service providers:
•	Payment gateways to process transactions.
•	Shipping and logistics companies to deliver your orders.
•	IT, hosting, and security providers that support our Site.
•	Email and marketing platforms to send communications you have requested.
•	Analytics and advertising partners that help us understand Site usage and improve marketing, subject to consent where required.
•	Public authorities, regulators, or law enforcement when legally required or to protect our rights, users, or the public.
•	Successors in interest in connection with a merger, acquisition, or sale of all or part of our business, where permitted by law.
We do not sell your personal information in exchange for monetary consideration.
5. Cookies and tracking technologies
The Site uses cookies and similar technologies to operate and enhance your experience.
•	Essential cookies: Required for core site functions, such as remembering your cart, enabling checkout, and maintaining sessions.
•	Functional cookies: Help remember your preferences and settings.
•	Analytics cookies: Collect aggregated statistics on traffic and usage patterns.
•	Advertising and marketing cookies: Used to deliver and measure ads and marketing communications, where applicable.
For more information, please read our separate Cookie Policy.
6. Data retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including:
•	Orders: For the period required by tax and accounting laws.
•	Accounts: For as long as your account is active or as needed to provide services.
•	Marketing: Until you withdraw your consent or opt out.
•	Logs and technical data: For a reasonable period for security, troubleshooting, and analytics.
•	When data is no longer needed, it will be deleted or anonymized where feasible.
7. Your rights
Depending on your location, you may have the right to:
•	Access the personal information we hold about you.
•	Request correction of inaccurate or incomplete data.
•	Request deletion of your personal information, subject to legal exceptions.
•	Object to or restrict certain processing activities.
•	Withdraw consent at any time where processing is based on consent.
•	Request data portability in certain circumstances.
To exercise these rights, contact us using the details in the "Contact us" section.
8. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure.
9. Third-party links and services
The Site may contain links to third-party websites or use third-party services and tools.
These third parties have their own privacy practices, and this Policy does not cover them. You are encouraged to review their privacy policies.
10. Changes to this Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date and will be effective when posted.

Contact us
Mega Royal Garage Door Supply
Toronto, Ontario, Canada
Email: info@megaroyalgaragedoorsupply.ca
Phone: (905) 669-2722